Privacy Policy
Your privacy is important to us. Learn how we protect your personal information.
Republic Act No. 10173 Compliant
CHED RO V is committed to protecting the privacy of individuals in accordance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012.
Table of Contents
1 Information We Collect
When you use the ACCORD system, we may collect the following types of information:
Personal Information
- • Full name
- • Contact details (email, phone)
- • Mailing address
- • Institution/organization
Document Information
- • Document type and purpose
- • Reference numbers
- • Supporting documents
- • Communication history
We collect this information when you submit documents, send inquiries, or use the document tracking feature of ACCORD.
2 Use of Information
Personal information collected through ACCORD shall be used solely for official purposes, including:
- Processing and tracking your submitted documents
- Communicating updates about your submissions
- Responding to inquiries and providing customer support
- Regulatory compliance and record-keeping
- Improving our services and system functionality
- Generating statistical reports (anonymized data)
We will not use your personal information for purposes other than those stated above without your explicit consent.
3 Data Storage & Security
Appropriate organizational, physical, and technical security measures are implemented to safeguard personal data. These include:
Encryption
Data encrypted in transit and at rest
Secure Servers
Government-grade infrastructure
Access Control
Role-based access restrictions
Personal data shall be retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by law and applicable regulations.
4 Data Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- When required by law, court order, or government regulation
- With other CHED offices as necessary for document processing
- With authorized government agencies for regulatory purposes
- With third-party service providers who assist in system operations (under strict confidentiality agreements)
Any third-party that receives personal data is required to comply with the Data Privacy Act and maintain appropriate security measures.
5 Your Rights as a Data Subject
Under the Data Privacy Act of 2012, you have the following rights:
Right to Access
Request access to your personal data held by CHED RO V.
Right to Rectification
Request correction of inaccurate or incomplete data.
Right to Erasure
Request deletion of your data when no longer necessary.
Right to Object
Object to the processing of your personal data.
To exercise any of these rights, please contact our Data Protection Officer using the contact information below.
6 Contact Our Data Protection Officer
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact:
CHED RO V Data Protection Officer
You may also file a complaint with the National Privacy Commission if you believe your data privacy rights have been violated.
National Privacy Commission
For more information about your data privacy rights, visit the National Privacy Commission.
Visit privacy.gov.ph